Your Crypto, Your Control — Built for Chicago

Privacy Policy

SecureVault Crypto LLC ("SecureVault," "we," "us") respects your privacy. This policy describes how we collect, use, store, and share your personal information when you use our wallet services and website.

Data We Collect: We collect your name, email address, phone number, government-issued identification (for KYC/AML compliance), device information, IP address, transaction history, and communication records. This data is necessary to provide our services and meet legal obligations.

How We Use Your Data: Your data is used for account creation, identity verification, transaction processing, fraud prevention, customer support, regulatory reporting, and improving our services. We may send service-related communications and, with your consent, marketing materials.

Data Retention: We retain your personal data for as long as your account is active and for 5 years after closure to comply with AML and tax regulations. Transaction records are retained per FinCEN requirements.

Third-Party Sharing: We share data with banking partners, blockchain analytics providers, identity verification services, and regulators as required by law. We never sell your personal information to third parties.

Your Rights: You have the right to access, correct, delete, or port your data. You may withdraw consent for marketing at any time. To exercise these rights, contact privacy@securevaultcrypto.com. We will respond within 30 days.

Security: We implement encryption, access controls, and regular audits to protect your data. However, no system is 100% secure. Contact us immediately if you suspect a breach.

Contact: Privacy Officer, SecureVault Crypto LLC, 233 S Wacker Dr Suite 4820, Chicago, IL 60606, privacy@securevaultcrypto.com. This policy was last updated January 1, 2026.

Cookie Policy

SecureVault uses cookies and similar tracking technologies to enhance your experience, analyze site traffic, and deliver personalized content. This policy explains what cookies are, how we use them, and your choices.

Essential Cookies: These are required for the website to function properly. They enable core features like secure login, session management, and transaction processing. Disabling these may prevent the site from working correctly. We use session cookies and CSRF tokens for security.

Analytics Cookies: We use first-party analytics (self-hosted) to understand how visitors interact with our site — which pages are visited, how long users stay, and what features are used. This data is aggregated and anonymized. We do not use Google Analytics or other third-party trackers that share data externally.

Marketing Cookies: With your consent, we may use cookies to deliver relevant advertisements on social platforms and search engines. These cookies track your browsing behavior across sites. You can opt out at any time.

Your Choices: When you first visit our site, a cookie consent banner allows you to accept or reject non-essential cookies. You can change your preferences at any time by clearing your browser cookies or using our consent management tool. Most browsers allow you to block or delete cookies via settings.

Data Retention: Cookies are stored for a maximum of 12 months from your last visit. You can delete them earlier via browser settings. We do not use cookies for cross-context behavioral advertising without explicit consent.

Contact: For questions about our cookie practices, email privacy@securevaultcrypto.com. This policy is part of our overall Privacy Policy.

Terms of Service

These Terms of Service ("Terms") govern your use of SecureVault Crypto LLC's wallet services, website, and mobile applications. By creating an account or using our services, you agree to these Terms. If you do not agree, do not use our services.

Service Provider: SecureVault Crypto LLC is a limited liability company registered in Illinois, USA, with FinCEN MSB registration number 310001234. Our registered address is 233 S Wacker Dr, Suite 4820, Chicago, IL 60606.

Eligibility: You must be at least 18 years old and a legal resident of the United States. Accounts are subject to identity verification (KYC) and ongoing monitoring for compliance with AML laws. We reserve the right to refuse service to any person or entity.

Acceptable Use: You agree to use the services only for lawful purposes. Prohibited activities include money laundering, terrorist financing, fraud, sanctions violations, market manipulation, and any activity that violates US federal or Illinois state law. We may suspend or terminate accounts engaged in suspicious activity.

Intellectual Property: All content, trademarks, software, and design elements on our platform are owned by SecureVault Crypto LLC or our licensors. You may not reproduce, distribute, modify, or create derivative works without our express written permission. The SecureVault name and logo are registered trademarks.

Limitation of Liability: SecureVault provides the services on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim all warranties, express or implied. We are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the services, including loss of funds due to market volatility, user error, or third-party actions. Our total liability is limited to the fees you paid in the 12 months preceding the claim.

Governing Law: These Terms are governed by the laws of the State of Illinois and applicable US federal law. Any disputes shall be resolved exclusively in the state or federal courts located in Cook County, Illinois. You waive any objections to personal jurisdiction or venue in those courts.

Changes: We may update these Terms at any time. Material changes will be communicated via email and in-app notification. Continued use after changes constitutes acceptance. If you disagree, you must close your account within 30 days.

Contact: For questions about these Terms, contact legal@securevaultcrypto.com. Last updated January 1, 2026.

Risk Disclosure

Important Notice: Cryptocurrency and digital asset investments carry significant risk. You should carefully consider your financial situation, investment objectives, and risk tolerance before using SecureVault's wallet services. This disclosure outlines key risks associated with digital assets.

Market Volatility: Cryptocurrency prices are highly volatile and can fluctuate dramatically within short periods. The value of your digital assets may increase or decrease substantially, and you could lose all or part of your investment. Past performance of any cryptocurrency does not guarantee future results.

Regulatory Risk: The regulatory environment for cryptocurrencies is evolving. Changes in laws, regulations, or government policies in the United States or internationally could adversely affect the value, legality, or usability of digital assets. Compliance requirements may change without notice.

Security Risks: While SecureVault employs industry-standard security measures, no system is immune to hacking, phishing, malware, or other cyberattacks. You are responsible for safeguarding your login credentials, private keys, and recovery phrases. We are not liable for losses resulting from unauthorized access due to your negligence.

Liquidity Risk: Some digital assets may have limited liquidity, making it difficult to buy or sell at desired prices. Market conditions, exchange outages, or network congestion can delay transactions or result in slippage.

No Guarantees: SecureVault does not guarantee any specific return, profit, or performance. We do not provide investment advice, and nothing on our platform should be construed as a recommendation to buy, sell, or hold any digital asset. Consult a qualified financial advisor before making investment decisions.

Insurance Limitations: While we maintain insurance coverage for assets in custody, certain conditions and exclusions apply. Insurance does not cover losses due to user error, market volatility, or regulatory actions. Full details are available upon request.

Tax Obligations: You are solely responsible for reporting and paying any taxes applicable to your cryptocurrency transactions. Tax laws vary by jurisdiction and may change. We recommend consulting a tax professional.

By using SecureVault, you acknowledge that you have read, understood, and accepted these risks. You agree not to hold SecureVault Crypto LLC, its affiliates, officers, or employees liable for any losses incurred.